Instant Pot said it has received “a small number” of overheating reports of its Gem 65 8-in-1 Multicooker, which causes the unit’s base to melt.
Consumers are asked to check the bottom of the unit to find the batch code to see if their cooker is affected.
Instant Pot believes the problem only affects batch codes 1728, 1730, 1731, 1734, and 1746.
The four-digit batch code is at the bottom right of the silver label on the underside of the product.
In the meantime, people should immediately stop using the product if one of those codes matches the unit. However, no recall has been officially issued.
“We want you to know that we take any problem with our products extremely seriously as safety and quality are our primary concern, and we are working cooperatively with the US Consumer Product Safety Commission (CPSC),” the company says in a Facebook post.
Anyone with questions is asked to call the company at 1-800-828-7280 Ext. 2.