WestJet is warning Canadians to be wary of scammers calling them and posing as airline representatives.
Telephone scams are one of the most popular methods used by criminals to induce unsuspecting customers into sharing their credit card and account information.
“It’s important the public is aware that these calls are not coming from WestJet or a representative of WestJet,” said Richard Bartrem, WestJet’s Vice-President Marketing Communications.
“Many of us here have been on the receiving end of these calls and understand the irritation they are causing. We sincerely apologize for any inconvenience to the public and encourage Canadians to report their concerns to the correct authorities in the effort to locate the source of the issue.”
The company wants people to know that WestJet does not engage in telemarketing, and customers as well as the general public should avoid giving out their personal and credit card information via phone.
In addition to telephone phishing, other common scamming techniques are described on the WestJet website.
Any fraud attempts can also be reported to the RCMP Canadian Anti-Fraud Centre at 1-888-495-8501 or visit their website for more information and to report details.