BC Ferries have issued multiple one-year bans to passengers who displayed aggressive behaviour towards employees.
According to a statement, the company has issued several one-year bans in the past two weeks as a result of passengers’ hostile actions.
On October 15th, a customer left their assigned lane and aggressively drove towards a staff member at BC Ferries’ Langdale terminal, forcing the employee to jump out of the way.
Two days later, another passenger threatened the use of a fire arm to an employee at the Horseshoe Bay terminal.
Then, on October 22nd, a customer assaulted a BC Ferries employee on the Coastal Celebration vessel.
“The vast majority of our passengers treat our employees courteously. Abusive conduct or comments, or behaviours that put our employees or the public at risk, are not tolerated,” said Mark Collins, BC Ferries’ President & CEO.
“These behaviours result in a denial of service, travel ban and the involvement of police agencies.”
Legally, BC Ferries is allowed to deny service to customers when the safety of its crew and other passengers is threatened.