Health Canada has issued a recall of nearly 9,000 Ring Video Doorbells after finding out they may pose fire and burn hazards.
The recall, issued November 10, applies to the second generation of the smart video doorbells, sold in Canada from June to October 2020.
According to Health Canada, the doorbells come with both security and wood screws for installation.
“If the wood screws are used in place of the security screws during installation, the battery can be damaged and may overheat, posing a potential fire or burn hazard,” reads the alert.
“If the doorbell is installed correctly, there is no risk to consumers or potential hazard present.”
The doorbells being recalled have the model number 5UM5E5. Consumers can determine if their doorbell is included in this recall by entering the doorbell’s serial number at http://support.ring.com/ring-2nd-gen-recall.
Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included in the recall.
As of November 5, the company received one reported incident of the product overheating in Canada and no reports of injury.
In the U.S., there have been 85 reported incidents, 23 reports of property damage, and eight reports of minor burns.
350,000 units of the doorbell were sold in the U.S.
