Saturday, April 20, 2024

A BC Ferries vessel forgot to load foot passengers and had to turn around

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A BC Ferries vessel departing out of Tsawwassen to Galiano Island last Friday had to make an unexpected U-turn after crews realized, they forgot nearly two-dozen foot passengers at the terminal.

In an email statement to Victoria Buzz, company spokesperson Deborah Marshall says crews missed some passengers while loading traffic onto the Salish Eagle at the Tsawwassen terminal, forcing the ship to turn around and pick them up.

Marshall said the vessel had been given clearance and was just in the departure process when they realized the error—which is being blamed on crew shortages.

The ship came back into dock to pick the passengers up.

“There were 34 foot passengers on that sailing in total. From the video it appears about 25 foot passengers were missed,” Marshall said.

“We certainly apologize to our customers, but are pleased the issue could be resolved in a timely manner.”

By the time all passengers were on board and clearance procedures were complete, the ship was about 25 minutes behind schedule.

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Victoria Buzz Staffhttps://www.victoriabuzz.com
Your inside source for Greater Victoria happenings. Established in 2012.

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