Friday, April 19, 2024

BC Hydro offering customers extra time to pay winter bills due to cold snap


It’s been much colder than average temperatures this year, and a lot of us have been cranking the heat to get through this cold snap resulting in higher than normal hydro bills.

Due to this, BC Hydro is going to give its customers more time to pay the bill.

The plan is in response to seeing electricity consumption reach record levels. On January 3, a 10-year record for peak electricity demand was broken when demand for electricity peaked at 10,126 megawatts.

“If you’ve received a higher than expected winter bill that you’re unable to pay, you’ll be able to request payment arrangements to make regular payments on the amount owing for up to six months,” BC Hydro said in a release.

The winter billing period runs from December 1, 2016, to March 31, 2017.

“We recognize that some customers may need the option to manage the costs over a longer period. This program allows them to do that.”

Customers who would like to participate in the 2016/2017 Winter Payment Plan can call BC Hydro’s customer service team at 1-800-9376.

Victoria Buzz Staff
Your inside source for Greater Victoria happenings. Established in 2012.

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